Frequently Asked Questions (FAQ)

Welcome to C Performance! We’re here to make your shopping experience smooth and confident. Below you’ll find answers to our most common questions about shipping, returns, tracking, and more.

1. When will I receive my order?

We offer reliable worldwide shipping!

• United States: Orders typically arrive within 7–14 business days
• International: Orders usually arrive within 14–31 business days, depending on your location and local customs.

Please note: delivery times may vary slightly due to high demand, customs clearance, or carrier delays.

2. How long does processing take?

All orders are processed within 1–3 business days after payment is confirmed. You’ll receive a shipping confirmation email once your order has been dispatched.

3. How do I track my order?

Once your order ships, we’ll upload your tracking information as soon as possible.
You can easily track your package directly on our website by visiting our Order Tracking page and entering your tracking number.

4. Do you ship internationally?

Yes! We proudly ship worldwide 🌎
International shipping times vary between 14–31 business days, depending on your region and local postal services.

5. What is your return policy?

We want you to love your purchase!
If you’re not completely satisfied, returns are accepted within 30 days of receiving your order.
To be eligible for a return:

• The item must be in its original condition and packaging.
• Proof of purchase (order number or receipt) is required.

Please contact our support team before returning any items so we can assist you with the process.

6. How do I start a return or exchange?

Simply contact our customer service team at cperformance03@gmail.com with your order number and the reason for your return.
We’ll guide you through the next steps and provide the return shipping address.

7. What if my item arrives damaged or incorrect?

We’re sorry for any inconvenience! Please contact us within 7 days of receiving your order with photos of the item and packaging.
We’ll make it right with a replacement or refund as quickly as possible.

8. Can I change or cancel my order?

If you need to change your shipping address or cancel an order, please contact us within 24 hours of placing it.
Once an order has been processed or shipped, we’re unable to make changes.

9. Do you offer refunds?

Yes, refunds are processed once returned items are received and inspected. You’ll receive confirmation when your refund has been issued — typically within 5–10 business days depending on your payment method.

10. How can I contact C Performance?

You can reach us anytime via:
📧 Email: cperformance03@gmail.com
💬 Contact Form: https://cperformance.store/pages/contact
We aim to reply within 24–48 hours on business days.

💪 At C Performance, we’re committed to helping you move, sweat, and perform better.

Thank you for shopping with us — we’re excited to help you reach your fitness goals!